New Quiz-Migration Issues

Issue: We have noticed that when migrating quizzes via the course Export feature, that there is a slight delay with the quizzes copying into the new course. It can take up to 24 hours for a course with a lot of quizzes migrating to complete the migration process. There have also been incidents of the quizzes breaking during the migration process.

Solution: Any quizzes that do not copy, or have a Retry button listed under it under the Assignments or Quizzes link, should be recopied into the course. Delete the broken one, and then attempt to recopy the quiz into the course, or reattempt migrating the quiz.

Issue: Quiz question images not migrating with the quiz.

Solution: Manually add any missing images to the quiz.

Notes: If the question was pulled from a Classic Quiz "Question Bank", the images will not migrate/copy to the New Quiz correctly. Images embedded in questions from item banks might not display correctly for students, and issues can arise when using Respondus LockDown Browser to access quizzes with images.

Issue: Quiz Settings and points per question are not migrating or copying into the new course.

Solution: Manually check the quiz settings and the points per question prior to publishing the quiz in the new course.

New Quiz- Import Course Content Issues

Issue: The New Quizzes are automatically copied into a group titled, "Imported Assignments".

Solution: By Default Canvas will migrate, or copy content into the Imported Assignments group. Move the Quiz to the appropriate weighted grade group. Once the quizzes are moved, delete the imported assignments group. Content left in the Imported Assignments group will not be calculated into the students weighted grade.

New Quiz-Item Bank Issues

Issue: The Item Bank question is not updating when I edit an item bank question in a New Quiz.

Solution: Edit the question via the Item Bank, not in the quiz. Click on the Item Bank link to edit in the item bank.

Note: If your questions aren't updating in a Canvas item bank, it is because you should edit the question directly in the Item Bank, as changes made to a question pulled into a quiz from the bank won't automatically reflect back in the bank; you must manually update the question within the item bank to see changes across all quizzes using it.